An important reminder to all
customers, present and future:
State laws & regulations allow "you" the customer to have
your vehicle repaired at the collision repair facility of your choice.
The insurance company may not force you to have your vehicle
repaired at any specific facility, although many times in speaking
with insurance representatives or agents, you will be given the
"impression" that you are obligated to patronize a specific
repair facility. You may also be lead to believe that if your repairs
are not performed at a specific facility, that you may suffer
consequences such as no warranty or recourse, extra fees, and more. Some
insurance companies have special deals with certain facilities to
perform repairs for rates well below the market value. They are in fact
attempting to do just what they are in business for, to minimize costs.
Their Costs! It can be compared to an H.M.O. medical treatment scenario,
however when you join an H.M.O., you often give up the right to choose
your care providers, which is not the case with collision repairs. Yet
All Licensed Collision Repair Facilities are held to the same legal
standards. Any Licensed Facility may negotiate with any insurance
company on your behalf. At D.J.'s Auto Body, we negotiate for the most
complete and the safest repair job possible, and fare market repair
pricing. We work for "you", the customer and want you to be
satisfied with the repair job so you will recommend us to other
Many of us often wonder..... if a collision repair facility has struck a
deal with an insurance company which requires them to provide drastic
discounts, just where are they going to make up that lost revenue?
Repair facilities are in business to make a profit. We all have similar
fixed expenses and overhead that must be paid. We would find it
impossible to work at an extreme discount from the market rates without
sacrificing quality, and perhaps safety!
So, the question remains... How do those repair facilities make up